Terms and Conditions

Effective Date: 30th March, 2026
Website: www.atelierandgrove.com
Operator: Atelier & Grove Limited

1. Introduction

These Terms & Conditions govern your use of the Atelier & Grove website and any bookings, purchases, reservations, event registrations, retreats, or services offered through it.

By accessing this website or placing a booking or order, you agree to be bound by these Terms.

If you do not agree, please do not use the website.

2. About Us

Atelier & Grove is a cultural and hospitality platform operating across Jersey and the United Kingdom. Our activities include:

  • Art exhibitions and gallery representation
  • Artist residencies and retreats
  • Holiday accommodation
  • Boutique hotel operations
  • Cultural events and ticketed experiences
  • Retail products including candles and branded merchandise

Specific services may be delivered through subsidiary or associated companies.

3. Bookings and Reservations

All accommodation, retreat, and event bookings are subject to availability and written confirmation.

We reserve the right to:

  • Refuse bookings at our discretion
  • Amend or cancel bookings in circumstances beyond our control
  • Require deposits or full pre-payment

Cancellation terms will be specified at the point of booking.

4. Retreats and Cultural Experiences

Participation in artist residencies, masterclasses, Escapes, and curated experiences is voluntary.

Atelier & Grove accepts no liability for:

  • Travel disruption
  • Personal injury unless caused by negligence
  • Loss of personal property

Participants are responsible for appropriate travel insurance.

5. Product Sales

All product purchases are subject to availability.

We reserve the right to:

  • Amend product descriptions
  • Adjust pricing
  • Withdraw items without notice

Product colours and finishes may vary slightly due to screen representation.

6. Intellectual Property

All content on this website, including:

  • Text
  • Branding
  • Photography
  • Logos
  • Artwork
  • Exhibition materials

Is the intellectual property of Atelier & Grove or the respective artist and may not be reproduced without written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Atelier & Grove shall not be liable for:

  • Indirect or consequential loss
  • Loss of profits
  • Loss of business opportunity

Nothing in these Terms excludes liability for death or personal injury caused by negligence or fraud.

8. Governing Law

These Terms are governed by the laws of Jersey and, where applicable, the laws of England & Wales. Any disputes shall be subject to the exclusive jurisdiction of the relevant courts.

Privacy Policy

Effective Date: 30th March, 2026

Atelier & Grove is committed to protecting your personal data.

9. What We Collect

We may collect:

  • Name
  • Email address
  • Telephone number
  • Billing and delivery address
  • Payment information
  • Booking details
  • Event attendance data

10. How We Use Your Information

We use personal data to:

  • Process bookings and orders
  • Deliver products
  • Manage events and retreats
  • Respond to enquiries
  • Send newsletters (if subscribed)
  • Improve our services

We do not sell personal data to third parties.

11. Lawful Basis

We process personal data under:

  • Contractual necessity
  • Legitimate interest
  • Legal obligation
  • Consent (for marketing communications)

12. Data Storage

Your information is stored securely and retained only as long as necessary for legal, contractual, or operational reasons.

13. Third Parties

We may share data with:

  • Payment processors
  • Booking platforms
  • IT providers
  • Professional advisers

All such parties are required to safeguard your data.

14. Your Rights

You have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Withdraw marketing consent

Requests should be made to: hello@atelierandgrove.com

This website uses cookies to enhance user experience and analyse traffic.

Cookies may be used to:

  • Enable booking functionality
  • Remember user preferences
  • Measure site performance
  • Support marketing analytics

You may adjust your browser settings to refuse cookies. Some functionality may be affected. A cookie consent banner will be displayed upon first visit.

This website is operated by:

Atelier & Grove Limited
Registered in: Jersey
Registered Office: Flat 2, 62 Great Union Road, St Helier, JE2 3EW
Company Number: 161449

Contact: hello@atelierandgrove.com or +44 (0)7797 856538

All information provided on this website is for general informational purposes only and does not constitute professional advice. While we endeavour to ensure accuracy, we make no warranties regarding completeness or reliability.

Digital Accessibility

Atelier & Grove is committed to ensuring that our website is accessible to the widest possible audience. We strive to make our digital spaces usable for visitors with different abilities, devices and browsing preferences. Our website is designed to follow recognised accessibility practices and to provide clear navigation, readable text and compatible functionality across modern browsers.

We aim to continually improve accessibility as the site evolves. If you experience any difficulty accessing content, images or features on this website we welcome your feedback.

Please contact us and we will make every reasonable effort to provide the information or assistance you require. Accessibility is an ongoing commitment and we value input that helps us improve the experience for all visitors.

Delivery & Returns Policy

Delivery for Candles & Merchandise
Orders are dispatched within 10 working days unless otherwise stated. Delivery times may vary depending on location.

Returns for Candles & Merchandise
Products may be returned within 14 days of receipt if:

  • Unused
  • In original packaging
  • In resale condition

Return shipping costs are the responsibility of the purchaser unless the item is faulty. Faulty items must be reported within 7 days of delivery. Refunds will be processed within 14 days of receipt of returned goods.

Customer Care

We are committed to considered, responsive service.

For assistance regarding:

  • Bookings
  • Orders
  • Retreats
  • Events
  • Artist enquiries

Please contact:

Email: hello@atelierandgrove.com
Telephone: +44 (0)7797 856538

We aim to respond within 48 hours.

Gift Vouchers

Gift vouchers:

  • Are non-refundable
  • Cannot be exchanged for cash
  • Must be used within 12 months unless otherwise stated
  • Are subject to availability

Lost vouchers cannot be replaced without proof of purchase.

Careers

Atelier & Grove operates across hospitality, arts, retail, and cultural programming.

We welcome expressions of interest from:

  • Curators
  • Hospitality professionals
  • Cultural producers
  • Events staff
  • Retail specialists

Please send CV and covering letter to: hello@atelierandgrove.com